Looking after everyone at The Sensory Room NZ

Terms & Conditions

Please note this fee is non-refundable. By purchasing the ticket you are agreeing to our terms and conditions.  

Cancellation Policy 
The Sensory Room NZ reserves the right to cancel sessions due to circumstances beyond our control (ie; venue closure, staff illness). This will be communicated via email. 
Privacy and Photography Consent 
The Sensory Room may take photographs or video clips during sessions. This footage may be used on our Facebook page or for marketing materials.  You will be asked for permission on your booking form. The Sensory Room NZ will never share your email or personal details with third parties. Email addresses will only be used for notices, and you can unsubscribe at any time. 

Signing In and Out 
Please make sure on arrival to each session, that you sign in all those in attendance. You will also need to sign everyone out at the end of each session. Sessions will start promptly. Doors will open 10 minutes prior to start time.

Health & Safety

Safety is of paramount importance to us at The Sensory Room NZ, so to keep all our members safe throughout our sessions please follow these guidelines. 

Parents or caregivers should supervise their children at all times, if you need to leave the room,
please take your child with you. Your child remains your responsibility during the session. 

Due to the nature of messy play some areas may become slippery so please avoid running to minimise slip hazards. For water play we use rubber mats to reduce slip risk, please advise us during the session if you notice any spills. 

All materials are provided to be played with under parent or caregiver supervision. The materials are sourced from trusted suppliers, and we only use non-toxic materials that would not harm if a small amount is ingested but we would prefer the children refrained from eating them. Some materials may pose a choking risk.  

So that everyone can enjoy the experience of Messy Play, we appreciate your assistance in trying to avoid unnecessary/intentional pouring of materials outside the immediate play area. 

The Sensory Room accepts no responsibility or liability for staining or marking of clothes or shoes. Most materials we use are washable but staining may still occur. We will have some aprons available to help protect your child’s clothing, or you may wish to purchase your own. 

In order to prevent spreading illnesses, if your child is sick please do not attend our sessions. We would appreciate it if you could email us to let us know you will not be attending.

Please read our Safety, Terms and Conditions here.